► Patients will receive safe, quality care consistent with evidence-based standards.
► Nursing and Para-nursing competence and privileging will determine patient assignments
► Patient Advocacy will be the heart of nursing care and related processes and procedures.
► Family centered care concepts will be incorporated into care planning.
► Nursing Services leadership and management drive and support patient centered, quality, safe and cost effective care.
► Systems and processes are developed from a patient perspective.
► Nursing Services leadership and management promote staff retention initiatives
► Just Culture principals are utilized to address adverse and near miss events and practice reviews.
► Cultural diversity will be recognized as strength.
► Implement processes, procedures and structured career development opportunities to support the successful appointment of Saudi Nurses into key Nursing Services positions.
► Integrate Saudi Nurses as part of the health care team in all levels of Nursing Services.
► Promote the profession of Nursing within Saudi Arabia and internationally.
► Provide post graduate nursing programs that are nationally and internationally accredited.
► Provide professional development opportunities aligned with operational and NGHA strategic goals focused on becoming an international center of excellence.
► Promote a culture of continuous learning and professional growth and development.
► Scientific enquiry guides the practice of all Nursing Services staff.
► Contribute to the regional and international body of research and knowledge.
Quality and Patient Safety
► Transparency and openness underpin quality improvement initiatives with a Just Culture.
► Joint Commission International Standards and Patient Safety Goals, along with Nursing Sensitive Quality indicators, form the basis for Nursing specific quality improvement initiatives.
► Active participation in all NGHA and Central Region Quality and Safety initiatives.
► Front line staff demonstrate awareness of risky behaviors and practices.
► Front line staff feel empowered to change practices at the point of care
► Front line staff feel protected to challenge situations that impact negatively on safety or quality.
► Nursing Services leaders and managers are competent in the utilization of Healthcare Quality and Safety principals, processes, and tools.