FAQ

Ministry of National Guard – Health Affairs provides excellent medical services to all National Guard employees and their dependants.

Please check the Registration page in Patient Services section.

Please click on the desired city on the top of the page to find the location maps.

Ministry of National Guard – Health Affairs provides a extensive variety of health care services. Please navigate from the home page under the services you require

To find a doctor check out the Online Services under Patients section.

Medical records may be requested by contacting the Medical Records department.

Ministry of National Guard – Health Affairs provides its services free of charge to its eligible patients. Any billing questions can be addressed with the Business Center for each respective city. Please see Business Center link on the home page.

Visiting hours in the hospital are from 5-9pm. No visitors will be permitted before or after the stated visiting hours. The length of the visit should be no more than 30 minutes per visitor in all hospital wards.

The Ambulatory Care Center is a 6 story out-patient care center that provides medical services to NGHA patients. Inside you will find a pharmacy, admissions, appointments, registration eligibility offices, laboratory, medical imaging, patient referrals, social services dept., and medical records section. The working hours are: Saturday, Monday, Tuesday, and Wednesday: 8:00am-4:00pmSunday9:00am-4:00pm

Ministry of National Guard – Health Affairs and KSAU-HS staff only but there are certain few courses that are announced that the public can apply too. Requirements are announced with it.

Yes there are but mostly Training the Development targets Staff.

For Ministry of National Guard – Health Affairs: Go to the Job Seekers section of the NGHA website and search through the variety of positions available.
Job Seekers Link. For KSAU-HS: Check KSAU-HS Online Recruitment Gate KSAU-HS Online Recruitment Gate Link.

Go to the Patient Services section of the NGHA website and submit a complaint through MNGHA Care APP

For all portal-related remarks or feedback, please fill out the form on Contact Us section found on the footer Contact Us Link.

You can contact the Business Centers in all regions through the Business Centers section on the Ministry of National Guard – Health Affairs website link
Moreover, you can inquire regarding medical eligibility through the Patients section Medical Eligibility link.

Check under the Academic Events section on the Ministry of National Guard – Health Affairs website Academic Events link.
Or Calendar of Events in the KSAU-HS website Link.

Check out the KSAU-HS website.

FAQ

Overview

Contact & Support

Important links

FAQ

Who is served by National Guard Hospitals?

What information do I need to bring with me in order to open a file?​

Where is King Abdulaziz Medical City located? ​

What kinds of services are provided by Ministry of National Guard – Health Affairs? ​

How do I find a doctor? ​

How do I request a copy of my medical records? ​

Who do I contact about billing questions?​

What are the visiting hours?​

What is Ambulatory Care and what are the working hours?​

Who are the Training and Development events directed to?​

Are there specific events targeting the staff only or can students/health professionals from outside the Ministry of National Guard – Health Affairs apply?​

How do I apply for a job?​

How can I submit a patient complaint?​

How can I report a problem on the website?

I need medical treatment but I am not an Ministry of National Guard – Health Affairs employee or dependent, can you help me? ​

Where can I find medical training courses and their fees? ​

How can I become a student in King Saud bin Abdulaziz University for Health Sciences?​

Overview

Contact & Support

Important links

Social Media

Accessibility tools

Sorry.. Your browser is not supported