Our Safe Care Commitment
Ministry of the National Guard- Health Affairs (MNGHA) is committed to taking required steps to keep you safe and providing the best care you need.
We SCREEN to protect you, your families, and hospital staff:
Screening of employees
Daily we screen all employees for:
Respiratory symptoms—any employee with symptoms of a possible respiratory illness is not allowed to return to work until he is been assessed and cleared by the employees' respiratory clinic physicians.
Exposure to a confirmed COVID-19 patient- anyone who has a history of unprotected exposure is not allowed to return to work until he is been screened for COVID-19 and to bring negative results before resume working in addition to the assessment for the need for quarantine.
Screening of patients and visitors
All patients and visitors are screened for symptoms of possible COVID-19 infection upon arrival to the hospital
Admitted patients are tested for COVID-19 before admission and screened daily for symptoms.
Outpatients are screened before and upon arrival, and if symptomatic, are cared for via virtual visits or in designated areas where we use Saudi Ministry Of Health-recommended personal protective equipment (PPE) and implement infection control policies.
We restrict visitors coming into the hospital and clinics to only a very limited number of cases, and screen visitors for symptoms of possible COVID-19 infection. We ask visitors with symptoms to postpone their visits.
We check Tawakkalna status for all persons before their entrance to the hospital.
We are committed to clean hands and ensure it is easy for you to do the same, by making hand sanitizer stations available and easily accessible for patients, visitors, and staff.
We ensure a clean and safe environment, we have established effective cleaning and disinfection protocols throughout the MNGHA facilities.
Together we protect and maintain healthy environment for everyone:
All persons inside the hospital —employees, patients, and visitors— are mandated to wear a face mask.
Physical distancing is maintained by:
Moving chairs to maintain at least 1.5 meters between them
Placing signages on some chairs to prevent people from setting near each other
Placing signages on the floor to remind people to maintain the physical distancing.
Installing plexiglass barriers in some areas.
Additional safety measures:
A pathway for patients with suspected and confirmed COVID-19.
Infection control policies to care for patients with suspected and confirmed COVID-19.
Designated specific wards and units to accommodate the COVID-19 in-patients
Clinics to serve as designated places to swab the suspected patients.
COVID-19 vaccination center and vaccine clinics for MNGHA employees, dependents, and general public in addition.