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Mohamad Alharbi
Yvette Zanabu
Myer Lawrence
Elham Al Enizi
Mona Alshami
Amar Khaleel
Hamam Al Momani
Hussam Shehata
Thamer Al Otaibi
Areej Alkhesafi
Ongoing
Long waiting time in Infusion Unit 62 has led to a decrease patient and staff satisfaction and an increase in patient complaints.
Increase patient and staff satisfaction.
Reduce Nurses workload and improve nurse patient ratio
Long waiting time in chemotherapy Infusion Unit 62 has led to frustration for both patients and healthcare providers, decrease patient and staff satisfaction and increase patient complaints. This QI project aimed to reduce the patient waiting time to less than 30 minutes from check in time to chair time, to optimize chair utilization at Oncology Infusion Unit and improve patient satisfaction and experience, as an outcome of healthcare delivered to our patients.
Please tell us why (Choose up to two options)
