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FAQs - Vendors

Frequent Asked Questions

​If these notifications are unreadable, it is better to follow up with your IT department to accept PDF or HTML files or other vendors portal messages.​

​Yes, you can view previous invoices and receivables via the portal.​

​Yes, it is possible. However, the company must request this previously in a formal letter sent to the Department of Procurement at Ministry of National Guard Health Affairs stating the reason for the new account request.

​Try to login using another computer. If the same problem persists, you may check with your company's technical team. Make sure you are using Internet Explorer.​

​Use the Login help box and complete the requirements to receive a new password.​

​The password for the portal is very case sensitive. Make sure you enter your password correctly. For example, if your password is "Work", you must type the word as it is taking into account upper and lowercase characters.​

​It is a self- service of Enterprise Resource Planning system (ERP), which allows registered suppliers to communicate and view electronic business and transactions with the Logistics and Contracts staff in the Ministry of National Guard Health Affairs through the Internet.​

Note:


For further clarification please do not hesitate to contact us by e-mail: i-supplier@ngha.med.sa


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Last Modified

1/4/2024 10:40 AM