Content Policy

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Official Saudi Government website URL ends with med.sa

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Registered on Digital Government Authority: 20221231224

The Ministry of National Guard Health Affairs is committed to delivering high-quality digital content through its official website, reflecting the organization’s identity and enhancing user experience. The Content Policy serves as a regulatory reference that governs the process of producing, publishing, and updating digital information, ensuring its accuracy, relevance, and accessibility.

The Policy Includes:

Responsibilities and Authorities

The Corporate Public Relations and Management Affairs is responsible for reviewing and approving content prior to publication and ensuring its alignment with the Ministry's media standards.
Each department within MNGHA is required to appoint a liaison officer to oversee the content of their respective department and ensure the information is accurate and regularly updated.
Relevant departments shall collaborate in providing the approved content and necessary updates to the website administration in line with update requirements or media directives.

General Principles

Accuracy and Credibility: Only content that has been reviewed and approved by the concerned authorities will be published.
Clarity and Inclusiveness: Content is to be written in clear and accessible language, taking into account the diverse backgrounds of users.
Transparency: Content should reflect institutional direction and foster trust.
Timeliness: Information is regularly updated to ensure ongoing validity.

Text Content Standards

Use grammatically correct, error-free Arabic.
Maintain a formal and professional tone.
Organize content into paragraphs or bullet points for easy readability.
Avoid using complex terminology or unexplained abbreviations.
Maintain neutrality and avoid promotional or personal content.

Image Standards

Use only official or legally licensed images.
Ensure high-resolution images (WebP format preferred for performance optimization).
Images should be relevant to the functional or service-related context of the content.
Avoid decorative or unrelated icons and images.

Link Standards

Verify the functionality of all internal and external links before publishing.
Use descriptive link texts that clearly indicate where the link leads.
Avoid linking to unofficial or unreliable websites.
Update or remove expired or broken links.

Content and Search Accessibility Standards

Optimize content for search engines (SEO) by using accurate titles and relevant keywords.
Structure pages in a way that facilitates easy access to information through categorization.
Include an internal search function within content pages.
Ensure accessibility for people with disabilities (contrast settings, alt text, font size).

Publishing Standards

Content must be published only after formal review and approval by the responsible department.
Adhere to a scheduled publishing plan that reflects priorities and organizational developments.
Avoid duplicating content across sections without valid justification.
Document all publishing and updating activities to maintain a digital record of content history.

Comments and E-Participation Standards

The platform allows user comments and feedback through official communication channels.
All submissions are reviewed before being made public to ensure they are free of violations.
Comments containing abuse, misinformation, or malicious links are strictly prohibited.
Analytical tools are used to measure user engagement with the content and to leverage feedback for continuous improvement.