To ensure that Ministry of National Guard Health Affairs (MNGHA)'s portal provides all the needs of visitors with special needs and the elderly, to access our digital platforms and services. This policy aims to ensure equal access for all users by adopting advanced technologies and supporting assistive tools in compliance with local regulations and international accessibility standards.
Policy Objectives
This policy aims to:
- Ensure that MNGHA’s digital platforms and services are accessible to all users, regardless of their abilities.
- Promote inclusivity through the use of innovative technologies that facilitate access to information and services for people with disabilities and the elderly.
- Comply with local regulations and global best practices, while integrating additional tools and technologies to support accessibility.
Scope
This policy applies to:
- All websites, applications, and digital services provided by the Ministry of National Guard Health Affairs.
- MNGHA employees and service providers involved in the design, development, or maintenance of MNGHA digital services.
- Any new or modified digital services provided by MNGHA.
Key Principles
The Accessibility Policy is based on the following principles:
- Perceivability: Ensure that all content and user interface elements are presented in ways that all users can perceive.
- Operability: Design interfaces to be user-friendly and compatible with assistive technologies.
- Understandability: Ensure that content and interfaces are easy to understand and interact with, regardless of users' cognitive abilities.
- Robustness: Ensure that content is robust and can be accessed by various assistive technologies, enabling content to remain accessible even as technology evolves.
Accessibility Standards
MNGHA is committed to the following standards to enhance accessibility:
- Compliance with he requirements of the United Nations, thereby enhancing the Kingdom's position in international digital development indicators. Local standards are aligned with international ones to ensure significant progress in the fields of digital government and digital transformation.
- Compatibility with Assistive Tools: MNGHA’s digital platforms support a wide range of assistive technologies, including screen readers and magnifiers, ensuring that users with disabilities and the elderly can interact with the platforms effectively.
- Regular Audits: Regular audits will be conducted to assess accessibility performance, ensuring continuous compliance and ongoing improvements.
Assistive Tools and Embedded Technologies to Support Accessibility
Gate design in several colors
The MNGHA's portal is designed in several colors to take account of the ease of browsing for visitors with special needs (people with a problem of looking and seeing colors) by pressing the appropriate color for the display.
Provide several sizes of text
The MNGHA's portal is designed to allow visitors to change the font size to make it easier to read the texts available in the portal for persons with special needs (persons with disabilities) by choosing the appropriate size of the text.
Automated reader
Visitors to the MNGHA's online portal with special needs "vulnerable" can listen to texts through the automated reader service available within the portal by pressing "Listen" to be listened to.
Accessibility Tools
MNGHA's website accessibility tools provide features help the visually impaired and people who suffer from dyslexia , color blindness , epileptic seizures , Attention Deficit Hyperactivity Disorder (ADHD) , and limited movement , so that it is easier for them to understand and interact with website by clicking on "Accessibility Tools"
Sign Language
MNGHA's visitors who are deaf or have a hearing impairment can benefit from the virtual sign language interpreter service, which translates the written content into sign language when clicking on "Sign Language".
Translation using different languages
MNGHA visitors can browse website pages and translate the text into preferred language as accessibility tool provides text translation feature using different languages.
Mobile-Friendly Design
- Responsive Design: The site must be fully responsive, adapting seamlessly to desktop, tablet, and mobile devices.
- Touch-Friendly Interface: Buttons, menus, and forms should be designed to be easily accessible on touchscreen devices.
Roles and Responsibilities
- Development Teams: Responsible for designing and developing digital services with accessibility in mind, following international and local standards.
- Content Creators: Ensure that all content published on MNGHA’s digital platforms is accessible, using practices such as adding alternative text for images and captions for videos.
User Feedback and Support
MNGHA encourages users to report any accessibility issues they encounter. Several channels are available for users to provide feedback and suggestions, including:
For Help and Support click here
